Billing Support – Placement Year

Reports to: Billing Team Leader
Location: Nottingham
Working hours: Monday to Friday, 37.5 hours a week
Salary: Competitive

To support the Billing Function within Operations Department & from different areas within the business. The role will also include learning & development of day to day support of queries and meeting designated deadlines. This role will provide gaining essential employments skills such as time keeping, organisation, prioritisation & relationship building at all levels.

Passionate and motivated people are the power behind our growth so we’re looking to expand our
team and you could be part of our success story.

What We Need from Yü
Here’s a taste of what you’ll be doing:
– Assisting with inbound & outbound email queries
– Learning to support Billing Analyst with Billing Queries & System errors.
– Developing skills to manage deadlines and stakeholder’s expectation
– Administration of Meter Readings and troubleshooting into the billing system
– Learning & developing numerical skills
– Assisting with Operational Projects
– Developing & Learning relationship skills with key stakeholders (Internal & External).
– Recording written information on systems & ensuring a clear audit trail.

About Yü
If you have what it takes you could be just what we’re looking for…
Studying towards a degree
Education – GCSE Grade A-C in Math & English or Equivalent
Office 365 – Good Office 365 skills including Excel, PowerPoint & Word Physical Requirements Communication – Must be able to talk, listen & speak clearly on the telephone & have the ability to construct coherent written correspondence with confidence
Ambitious – You don’t just want another job, you want a career
Team player – You’re happy to help a fellow colleague, a strong team player & are flexible & adaptable
Motivated – You have a can-do attitude & love to learn & develop new skills
Time Management – You’re able to manage time effectively, working under pressure & managing
multiple deadlines
Friendly – You’re always polite & speak to people with respect Accuracy – Good level of accuracy & attention to detail

Yü Come First
We have a wide range of benefits for our employees including:
– 24 days annual leave + bank holidays
– Training and development opportunities
– Employee perks and support
– Recognition and reward
– Competitive health benefits
– Plus, many more

Do Yü have what it takes? We’d love to hear from you, please apply by sending your CV to careers@yuenergy.co.uk

Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK. On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers.

For more information visit our website www.yuenergy.co.uk/careers