Pay As You Go (PAYG)

A Pay As You Go meter is like any other Pay As You Go device, where you pay before you use by topping up the meter as required, rather than paying a bill afterwards.

It can help to budget, clear debt, and ensure you don’t get bill shock through by receiving a large bill.

The energy might cost slightly more on Pay As You Go. The prices are variable, so they could go up and down in future however they will be in line with the Ofgem Price Cap. We’ll always give you plenty of notice where they’re going to change.

We only supply smart meter in Pay As You Go, enabling you to top up online.

Features of a Pay As You Go

  • £5 of emergency credit per meter to use if needed. This will need to be paid back when you top up.
  • We offer friendly hour supply where will never switch off your supply on the electric, where you have 1p on the meter at the cut off time. This will need to be paid back when you top up, in addition to any emergency credit.
  • Monday to Friday: 8pm and 10am
  • Friday – Monday:   8pm – 10am
  • In addition to the above all Bank holidays are covered until 10am the following day

Where the above has been utilised, it must be paid from the first top up following the usage.  Standing charge will also be taken dependent on the day.

Important Information

  • If you’re repaying a debt through your meter, 20% of each vend will be taken towards paying off the debt.
  • Where you require electricity for things like a ventilator or refrigerated medication, this meter isn’t potentially right for you.

There’s further information available on the website for any further questions.