Welcome to Yü – SOLR
New Customer – a warm welcome to YÜ
Any Questions? We’ve got it covered
Welcome, it’s great to have you on board
Whoop Energy and Xcel Power customers, as your energy supplier has ceased trading, Ofgem has appointed us to take over your supply. Don’t worry, your energy supply won’t be interrupted or affected in any way – we’re here for yü!
We’re delighted to welcome you to Yü Energy. Over the coming weeks we’ll be working hard to ensure a smooth transition to Yü and we’ll be keeping you informed every step of the way. We’re a leading independent energy supplier with passion for customer care; whether you’re a business or domestic customer, you’ll be in great hands.
Find out more about what this switch means for you and what you need to do on this page along with regular updates over on our news page.
Visit Our FAQS
We’ve put together some handy FAQs to help you understand more about the move.
Read our Domestic customer FAQs here.
Read our Business customer FAQs here.
For regular updates, visit our web page.
Alternatively you can send an email to email@example.com.
Find out more about your switch to YÜ Energy
Whether you’re a domestic customer or a business customer who’s moved to us, we’re here to help you.
Read our customer FAQs below.
What to expect from us
Our onboarding process is simple – here’s a step-by-step guide of what to expect over the next couple of weeks
Welcome to Yü
We’ll send you a Welcome Pack with the full information about your plan and how to contact us if you need anything.
Keep a note of your meter reading
Take your meter reading and keep a note of it – we’ll be asking you for this shortly.
Your transfer to Yü
We’ll take care of the hard work – within 21 days your account(s) will be set up, transferred and operating without you doing anything
You’re All Set
Once your switch is complete, we’ll outline how we can help you continue to receive the most competitive rates for peace of mind.
Latest Tips & Advice
We’ve put together some handy guides to help you get the most out of your business energy.