Skip to content

Contact

GEt in touch

Can’t find the help you need? Our friendly team are on hand to answer your queries.

Not only can you give us a call, drop us an email or send us an online enquiry, we also have live chat on our website, so you can choose which suits you! Why not head over to our support page where we’ve put lots of helpful information and downloadable forms.

By Phone

Talk to an expert right now

0115 975 8258

We’re open Monday to Friday 9am – 5pm

Speak to a LiveChat agent

START A CHAT

Alternatively fill in the form below and a member of the team will be in touch

How can we help?

Send us an account query

If you have an account number, please provide it in the form below so we can deal with your query as quickly as possible.

Account Query

We will use the information you provide to respond to your query. For further information about how we use data collected on our website, see our Privacy Policy. For all investor enquiries, please visit our Yü Group Plc website.

Please select a valid form

New Connections

Get your commercial property powered up and ready for business  with our specialist meter installations.

New Connections
We will use the information you provide to respond to your query. For further information about how we use data collected on our website, see our Privacy Policy. For all investor enquiries, please visit our Yü Group Plc website.

Broker

For Energy Brokers, Consultants or Third-Party Intermediaries (TPIs) looking to work with us.

Broker

We will use the information you provide to respond to your query. For further information about how we use data collected on our website, see our Privacy Policy. For all investor enquiries, please visit our Yü Group Plc website.

Send us an enquiry

For non-account or anything else we can help you with.

General Enquiry

We will use the information you provide to respond to your query. For further information about how we use data collected on our website, see our Privacy Policy. For all investor enquiries, please visit our Yü Group Plc website.

reCAPTCHA

Make a complaint

Please fill out the form below if you want to make a complaint. We’ll work to resolve your situation as quickly as possible and will get back to you within 10 working days.

For more information, please refer to our Complaints Handling Policy.

Make a Complaint

We will use the information you provide to respond to your query. For further information about how we use data collected on our website, see our Privacy Policy. For all investor enquiries, please visit our Yü Group Plc website.

Where you’ll find us

Yü Energy
Unit 2, Horizon Place,
Mellors Way,
Nottingham,
NG8 6PY

When you’ll find us

We are open Monday to Friday 9am to 5pm*

*excluding bank holidays

Road

Our site has excellent road connectivity, located adjacent to the M1 and national motorway network.

From M1:
Leave the M1 at Junction 26, taking the A610 towards Nottingham-staying in the right-hand lane. At the roundabout, take the last turning off: the A6002 to Stapleford/Strelley. At the next roundabout, take the last exit onto Mellor’s Way.

From Nottingham City Centre
From the ring road, join the A610 (to M1 north/Eastwood/Ripley). Continue until half a mile from Junction 26 of the M1. At the second turning: the A6002 to Stapleford/ Strelley. At the next roundabout, take the last exit into Mellor’s Way.

Local transport

By bus:
Catch the L2 from Nottingham city centre to Nottingham Business Park with a 2-minute walk to the Yü Energy office. The whole journey takes roughly 30 minutes.

For more information, visit
https://www.nctx.co.uk

By taxi:
Nottingham City Centre to Nottingham Business Park, takes roughly 15 minutes.

• Nottingham Cars – 01159700700

• DG Taxis – 01159607607

By Tram:
From Phoenix Park you will need a 7 minute taxi or it is a 40 minute walk to the Yü Energy Office.

For more information, please visit
https://thetram.net/maps-times.aspx

Rail

We are located about 5 miles from Nottingham Rail Station which currently provides regular direct rail services to London in around 1 hr 35 minutes. Arrive at Nottingham Station, then take either a tram, bus or taxi to the Yü Energy Office.

For more information, please visit
https://www.eastmidlandstrains.co.uk

Where you’ll find us

The Energy Centre
2 North Gate Street
Leicester
LE3 5BZ

When you’ll find us

We are open Monday to Friday 9am to 5pm*

*excluding bank holidays

Road

Our office is located in the centre of Leicester. There is on site parking which is accessed via Soar Lane, if using a Sat nav please use the postcode LE3 5DE.

Local transport

With its central location, our Leicester office is served by a wide range of bus services.

For more information, please visit
https://www.leicester.gov.uk/transport-and-streets/travelling-by-bus

Rail

We are a 20 minute walk from Leicester railway station.

For more information, please visit
https://www.eastmidlandstrains.co.uk

Sign up for the latest energy news, offers, and freebies

Newsletter Sign-up Banner