2.1 Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
2.2 We may collect, use, store and transfer various kinds of personal data about you which we have grouped together follows:
a. Identity Data includes first name, last name, job title, username or similar identifier, title.
b. Contact Data includes company name, billing address, supply address, email address and telephone numbers.
c. Energy Supply Data includes meter readings, meter point numbers and energy consumption data.
d. Financial Data includes bank account, payment card, credit score and direct debit details.
e. Transaction Data includes details about payments to and from your business and other details of products and services your business has purchased from us.
f. Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
g. Profile Data includes your username and password, purchases or orders made by your business, your, preferences, feedback and survey responses.
h. Usage Data includes information about how you use our website, products and services.
i. Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
2.3 We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
2.4 We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
2.5 If you fail to provide personal data. Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.