Despite being relatively new to the energy sector, since our launch, Yu Energy has prided itself on providing good honest prices with impeccable customer service. It is these values that are reflected in the company tagline – “It’s all about Yu” and it appears that all this hard work isn’t going unnoticed. We recently entered the 2015 Midlands Business Awards and found out last night that we had been shortlisted in the Service Provider of the Year Category! Our approach to the way we sell and manage energy contracts has broken the mould of traditional energy suppliers and our customers (and other peoples) seem to be enjoying our customer focused approach.
One of our customers said:
“Our home has sourced our energy through your company Yu energy for some time. How time flies! During this time I would like to think that we both have enjoyed an excellent working relationship and I trust that we are one of your valued customers. We have never had any issues at all and would recommend Yu energy to anyone thinking of changing their energy provider. The process was simple and the bills are also very easy to understand unlike some companies where you need a maths degree to understand them! Also, your company actually answers the phone promptly which is novel these days. Keep up the good work!”
Customer Service Manager, Kellie Darlington said “We have tried really hard to make sure we give the best possible service to our customers at all times. We spend lots of time training new staff to make sure they treat our customers the way they should. Yu Energy is built around our customers and we value each and every one of them and help them in any way we can. We are looking forward to the awards in February but if we win or not, it wont stop the great customer service we give.”