0115 975 8258
customercare@yuenergy.co.uk

My bill is wrong/has been estimated

15th August 2018

If we haven’t received a meter reading from you, we’ll do our best to provide you with an estimated bill for the previous month. This is calculated on your average usage and the current electricity or gas rates for that month, a recent meter reading will ensure you receive an accurate bill.

 

Please check:

  • Has your bill been estimated? This is denoted by an ‘E’ on your bill.
  • The dates on your bill
  • That the meter serial number matches the one on your bill

If you have an actual meter reading, check that the reading present on your bill is the same as the one that you sent us. If it is different, please contact us either by email at customercare@yuenergy.co.uk or by telephone on 0115 975 8258 or through our live chat service.

Case Studies | Electricity

12th September 2018

Energy Solutions For Manufacturing

Read More
News

29th January 2020

Yü Energy Powers Up Bolton Wanderers Football Club

Read More
News | Energy

27th January 2021

Is It Time to Switch Your Energy Supplier?

Read More