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Emergency

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Company Details

Emergency Details

Category *
Is the customer without electricity and/or gas? *
Checked the fuse box has not tripped? *
Checked the neighbours have power? *

PAYG only

There is no / <= 50p credit on the meter? *
Is the meter communicating? *
Is the customer able to manually Top Up via UTRN? *

If you have questions about the new TNUoS charge please check out the FAQ sectionhere