FAQ

Your Meter Point Administrator Number (MPAN) can be found on your electricity bill. It’s usually located in the top right of your bill and is 13 digits long. This number is used to uniquely identify your electricity supply points.

• Find more about understanding your electricity bill.

Your Meter Point Reference Number (MPRN) can be found on your gas bill. Usually, this is located on the first page of your bill or on the back of the front page and is up to 10 digits long.

• Find out more about understanding your gas bill.

You can use Meter Point Administration’s online service, Find My Supplieror call the Meter Point Administration Service to get details of your gas supplier. They can also provide your Meter Point Reference Number (MPRN). Telephone: 0870 608 1524 (this call will cost 7p per minute plus your telephone company’s access charge).

Your Supply Point Identification Number (SPID) can be found on your water bill and is 13 digits long.