Payments & Billing
Leaving Yü Energy
Making a Complaint
Still got a question? Take a look at some of our most frequently asked questions or get in touch.
My bill is wrong/has been estimated
I want half hourly data/contract details/account specific info
Can I request a copy invoice, bill or statement?
How do I renew my energy plan?
How do I update my details?
How do I find my meter reference number? (MPAN/MPR/SPID)
Can you manage meter installations on independent supply networks?
How long does the process take from end to end?
Who do I contact if I have any questions about my installation?
Do you provide meter installations to domestic properties?