Skip to content

Understanding Your Electricity Bill

Everything you need to understand your business electricity bill.

Your electricity bill has been designed so they’re easy to understand, however we understand this can be a little tricky.

1 Account Number –  Providing us with this number when you have a query, will help us find your account quicker.

2 Invoice period – The period of time in which you are being billed for.

3 Previous months invoice –  Highlighting any adjustments (default fees/ad hoc credits)/payments since your last monthly invoice.

4 Overview of this month’s invoices – Highlighting all additional charges as highlighted in your contract charges and VAT.

5 Total amount – This figure shows how much will be taken from your account (if a minus number is shown, your account is in credit).

6 Date your direct debit will be paid – This is the date your payment will come out of your account.

7 MPAN – This is your meter point administration number and can be used to uniquely identify your electricity supply points.

8 Contract end date – This is the point at which your contract will come to an end. Read more about closing your account.

9 Additional Charges


10 Consumption breakdown – The below highlights how we’ve calculated your energy charges for the invoice period.

Key for meter reads – The key shows what we’ve based your consumption on, for example the meter reads.

Reading key:

A = Actual

C = Customer

E = Estimate

Z = Smart

F = Final

I = Initial

11 Quantity – This shows your consumption for the period in which you are being charged.

12 Price – This shows the amount you are paying per kWh (pence).

13 Electricity charge – This is the amount you are paying for your energy before any other charges have been incurred, such as VAT.

Sign up for the latest energy news, offers, and freebies

Newsletter Sign-up Banner