Help & Support

Browse the topics for all the help you need. Our dedicated team is on hand from 9am – 5pm weekdays to answer your queries.

My Yü Energy Account

Sign in to My Yü Energy Account

Manage your account
View your energy bills
Submit meter reads
Support and FAQs

Register Account

Moving or switching

Payments & Billing

Meters & Readings

Useful Documents

Regulations & Charges

Energy plans & tariffs

Emergencies

Can’t find what you need? Our dedicated team is on hand from 9am – 5pm, weekdays to answer your queries.

By Phone

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We’re open Monday to Friday 9am – 5pm

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Our online portal and quote tool is currently unavailable due to scheduled system maintenance. We’re working hard to get everything back up and running by 5pm Sunday, and we apologise for any inconvenience this may cause.