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Help & Support

Browse the topics for all the help you need. Our dedicated team is on hand from 9am – 5pm weekdays to answer your queries.

My Yü Energy Account

Sign in to My Yü Energy Account

  • Manage your account
  • View your energy bills
  • Submit meter reads
  • Support and FAQs

Can’t find what you need? Our dedicated team is on hand from 9am – 5pm, weekdays to answer your queries.

By Phone

Call us on

0115 975 8258

We’re open Monday to Friday 9am – 5pm

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We are currently experiencing a system outage which is affecting our Customer Care Department. We are working hard to resolve this issue, and will respond to all enquires as soon as possible. Thank you for your patience.